![]() ![]() How to receive the latest software updates from Windows.See the answer below for detailed instructions. Use the Windows System File Checker tool to repair missing or corrupted system files. Note: On a laptop, all Razer devices should be disconnected so only the native keyboard and mouse can be used for the time being. Disconnect all non-essential Razer devices from the PC.Click "Select All" under SELECT THE SOFTWARE TO UNINSTALL, then click "UNINSTALL".Click "Yes" once the Windows User Account Control prompt opens. ![]() Click on "Razer Synapse", select "Uninstall", then click on "Uninstall" again.Type: "Razer". A list of Razer programs installed in Windows will appear and can vary by PC.Click "Search sort, and filter by drive".Search for "Apps & features" in the Windows search box then click on it.Right-click on the Synapse 3 icon and select "Exit All Apps".Note: If you already have a Razer ID and have your profile associated with Synapse, proceed to step 3. How to export and import profiles in Synapse 3.See the answers below for detailed instructions. Note: Collect and save Synapse logs prior to performing a clean re-install, should the issue needs further investigation. Verify that Synapse 3 is installed on the PC. ![]()
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